Senior Implementation Specialist, Delivery

Datacor is seeking a Senior Implementation Specialist to lead and execute all aspects of client software utilization, developing strategies for implementing best practices across diverse industries. Responsibilities include planning and scheduling delivery processes, managing budgets and resources, and overseeing day-to-day operations to ensure timely completion and customer satisfaction.

Requirements

• Serve as point of contact for delivering solutions for projects across diverse industries
• Plan and schedule the delivery process, including defining project scope, milestones, and timelines
• Manage the budget and resources of the delivery, including allocation of task to team members and ensure the project stays on track
• Identify and mitigate risk to the delivery, including developing contingency plans to mitigate potential issues
• Track progress and adjust schedules to keep deliveries on track
• Conduct executive status meetings with key stakeholders
• Understanding the key business drivers as well as predicting, identifying, and managing key issues and risk through insights, factual conclusions and advice
• Oversee day-to-day operations, ensuring all deliveries are completed on time and meet customer satisfaction
• Manage customer inquiries and complaints related to project delivery
• Stay updated on the latest ERP trends, technologies and best practices

Benefits

• Opportunity to work with a leading provider of software solutions to the process manufacturing space
• Collaborative and dynamic work environment
• Competitive compensation and benefits package