SaaS Administrator 1 - Enterprise IT Operations

The IT Operations - SaaS team is responsible for the SaaS landscape that Datadog employees around the world use on a daily basis to successfully do their jobs. As a SaaS Administrator 1 for the Enterprise IT Operations - SaaS team, you will maintain and improve SaaS services at Datadog such as Jira, Confluence, Google Workspace, Slack, Zoom and hundreds of other SaaS applications.

Requirements

• Configure, troubleshoot, monitor, and administer our catalog of SaaS applications
• Implement and maintain integrations between our SaaS applications
• Collaborate with our Engineering and Business Systems teams to improve SaaS experiences for our users
• Serve as a point of escalation for the IT Support team on SaaS-related issues and participate in an on-call rotation
• Maintain documentation related to SaaS application policies, procedures, and features

Benefits

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits