Systems Analyst I

DataLab USATM is an analytics and technology driven database marketing consultancy that combines sophisticated technology, cutting edge analytics and an intrinsic understanding of marketing to build large-scale addressable marketing programs for Fortune 500 companies.

Requirements

• Support Windows 11 laptops/desktops and peripherals
• Troubleshoot applications and operating systems while providing technical user support
• Conduct remote support sessions using remote session tools and perform software and system deployment/patching
• Monitor systems and networks, manage IT assets through asset management systems, and work with issue/ticket tracking systems
• Document technical procedures and solutions clearly and communicate effectively with team members and end users
• Participate in after-hours on-call rotation and research and resolve technical problems independently
• Maintain documented processes within audited environments

Benefits

• Comprehensive coverage to meet your healthcare needs
• Resources and support for personal and professional challenges
• Includes option for Traditional or Roth IRA to help you plan for your future
• Paid vacation and sick leave to maintain work-life balance
• Nine paid company holidays throughout the year