Senior Back Office Supervisor

Join DATAMARK, Inc. as a Back Office Supervisor in San Antonio, TX! Take charge of our mailroom and data entry operations and lead a dedicated team to ensure our processes run smoothly and efficiently. As a Back Office Supervisor, you will be responsible for guiding the team through day-to-day operations, enhancing productivity, and maintaining the highest quality standards.

Requirements

• Team Leadership: The Back Office Supervisor leads a team of mailroom and data entry associates, overseeing daily operations and ensuring adherence to company policies.
• Performance Monitoring: Monitor performance metrics and provide regular feedback to team members.
• Process Improvement: Identify areas for process improvements and implement effective solutions.
• Issue Resolution: Handle escalated issues, ensuring they are resolved in a timely manner.
• Training and Development: The Back Office Supervisor will also conduct training sessions and develop associates' skills to enhance team performance.

Benefits

• Comprehensive Health Care
• Retirement Savings
• Life Insurance
• Time Off
• Disability Coverage
• Professional Growth
• Wellness Resources