Customer Service Specialist
DataMastersBari, Apulia, Italy
Posted October 7, 2024
Full Time
About the Company
DataMasters is a veteran professional services firm founded in 1971 that specializes in recruiting and staffing IT talent across the United States. The company offers permanent, contract, and supplemental staffing, retained search, executive recruiting, and outsourced teams to meet diverse client needs. With a focus on quality processes and competitive rates, DataMasters serves businesses of all sizes throughout the Southeast and nationwide. As a woman‑owned, SBA‑certified firm and member of NPAworldwide, TechServe Alliance, and the North Carolina Technology Association, it maintains strong compliance and diversity commitments. Its long history and deep industry expertise make it a trusted partner for organizations seeking top IT professionals.
Job Description
We are Data Masters, the leading Tech Academy in Italy for advanced training in Artificial Intelligence and Data Science. We offer innovative and high-quality courses, designed to prepare professionals for the future.
Requirements
- Strategic thinking and problem-solving
- Communication skills & team spirit
- Data-driven mindset
- University graduate or university degree, bonus points if STEAM
- Customer care and success
- Attention to detail in data collection, process organization, interaction and communication management with students and internal teams
- Proven writing ability for articles, customer support emails, and creation of presentations and sales and customer service support materials
- Analytical & presentation skills
- Practicality in the use of Generative AI tools
- Ability to analyze processes and formulate solutions to improve customer support processes
- Excellent knowledge of the English language
Benefits
- Inclusive Environment
- Continuous Training
- Smart-Working
- Dynamic and Growing Company
- Opportunities for growth and professional development