Billing Analyst, Customer Support, Assoc., Billing Center of Excellence
DatasiteSan Jose, California, United States
Posted April 10, 2026
Contract / Temporary
About the Company
Datasite and its associated businesses are the global center for facilitating economic value creation for companies across the globe.
Job Description
The Billing Analyst will provide support to Datasite clients and Sales on billing-related matters in a highly technical environment, handling a wide range of billing queries on various Datasite products.
Requirements
- Bachelor's degree in Business Administration, Accounting, or Finance or related field
- 1-2 years related experience in a billing support or customer service experience
- Knowledge of Salesforce (or similar CRM)
- Excel experience (formulas, pivot tables, etc.)
- Strong analytical and problem-solving skills with high learning agility
- Proven ability to multitask in a time-sensitive and deadline-driven work environment
- Strong communication skills, especially in explaining technical terms in a way non-technical individuals can understand
- Ability to work well in a team collaboration environment
- Excellent organizational skills and attention to detail
- Knowledge of M&A, financial or legal sectors an advantage, but not essential
Benefits
- Remote work option
