Salesforce Administrator (San Jose, Costa Rica)

We're seeking a Salesforce Administrator to maintain and enhance our global Salesforce environment. As part of a collaborative team, you'll support users across all regions, ensure platform stability, and contribute to the evolution of Datasite's Salesforce solutions.

Requirements

• Manage and prioritize requests in internal support queues
• Conduct initial triage and troubleshooting for bugs, data inconsistencies, or reported user issues
• Provide clear communication and high-quality service to internal customers across global teams
• Manage Salesforce access, permissions, roles, and security configurations
• Perform routine audits to maintain system integrity and ensure accurate data governance
• Execute data imports, exports, and mass updates
• Build and maintain scalable reports and dashboards
• Identify opportunities to streamline processes and enhance system usability
• Collaborate with technical teams to design and implement improved operational solutions
• Support new feature rollouts and conduct user acceptance testing

Benefits

• Global company with a collaborative and fast-paced international team
• Opportunities for learning and continuous improvement
• Chance to work with a variety of technologies and business solutions
• Diverse and inclusive workforce with a commitment to equal opportunities