RPA Consultant

As an RPA Consultant, you will have the opportunity to work with a global leader in the Banking Industry, installing, configuring, and maintaining the UiPath RPA environment, and collaborating with cross-functional teams to resolve customer issues.

Requirements

• Installing, configuring, and maintaining the UiPath, RPA environment.
• Designing, implementing, and maintaining the UiPath, RPA infrastructure and its associated components.
• Providing technical support for UiPath, RPA production issues and troubleshooting.
• Monitoring the performance of the UiPath, RPA infrastructure and implementing improvements to optimize the system.
• Collaborating with the development team to implement UiPath, RPA processes and ensuring their successful deployment.
• Managing the software and hardware components of the UiPath, RPA environment.
• Creating and maintaining detailed documentation of the UiPath, RPA infrastructure and its associated components.
• Participating in disaster recovery and business continuity planning and testing.
• Keeping up to date with the latest developments in UiPath, RPA and related technologies.
• Troubleshooting technical issues related to UiPath, RPA software.
• Responding to customer inquiries via email, phone, or chat.
• Providing guidance and assistance to customers to help them effectively use UiPath, RPA software.
• Escalating complex issues to senior support or development teams as needed.
• Collaborating with cross-functional teams to resolve customer issues.
• Maintaining detailed documentation of customer interactions and issue resolution steps.
• Staying up to date with the latest UiPath, RPA products and technologies.
• Communicate with the business unit and the transformation team to study the proposed automation of a manual process in detail.
• Create Specification Requirement Document with thorough understanding of the process from BRD and meetings with the business team.
• Interact with various sections of the IT team for access provisioning, DBA related requirements, web service requirements, possible changes in the UI etc. to get the automation done more efficiently.
• Develop, test, and deploy the process with complete documentation.
• Manage SQA, Audit, InfoSec & Operational Risk review of RPA processes.
• Completing the automations end to end throughout the different phases of development and deployment bringing in major savings and staff optimization without the luxury of a team.
• Involved in every aspect of an RPA project - Designing the solution and picking the right approach for the entire project lifecycle, timeline estimation, development adhering to best programming practices, thorough testing, deployment, and support.

Benefits

• Competitive salary and bonus structure.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and growth.
• Flexible work arrangements, including remote work options.
• Employee recognition programs and a collaborative team environment.