Serve Guests in a fast-paced environment, providing excellent customer service, handling financial transactions, and maintaining a clean and organized workspace.
Requirements
- Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
- Creates a warm, fun atmosphere for Guests and Team Members.
- Maintains responsibility for personal bank and ensures all financial transactions are accurate.
- Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests.
- Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager.
- Greet newly seated Guestsâ in a friendly and timely manner.
- Accurately takes Guestsâ food and drink orders.
- Maintains a thorough understanding of all menu items and is able to answer questions regarding food and drink items and their preparation.
- Ensures food is properly garnished and delivers trays to designated table serverâs own section, as well as other sections in the restaurant, as needed.
- Works quickly and efficiently adhering to âFull hands in, Full hands outâ philosophy.
- Assists in party set up and breakdown. Busses and resets tables as needed.
- Assists other Team Members as needed or as business dictates.
- Responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift.
- Participates in all incentives and contests, driving sales and promoting the brand.
- Follows portion guidelines to ensure cost control, while maximizing the Guest experience.
- Ensures ongoing Guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to Guest needs in a timely manner.
- Keeps station clean, sets up and takes down station tables appropriately.
- Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness.
Benefits
- Medical
- Dental
- Vision
- 401K
- FREE GAMES
