This role provides education and guidance to DaVita patients about health insurance and the implications of different insurance options, helping them make informed decisions about their healthcare needs.
Requirements
- Conducts patient insurance education while operating within established compliance parameters of the company
- Provides information to patients to help them find and/or secure options for insurance coverage and other financial assistance programs as necessary
- Provides a high-level of customer service to patients across multiple DaVita Dialysis facilities to ensure educational needs are met and to ensure patient questions or issues are addressed effectively
Benefits
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning
