Customer Service Representative
Dead River CompanyNew Hampshire, United States
Posted March 30, 2026
Full Time
About the Company
Dead River Company delivers propane, heating oil, and kerosene to homes and businesses across New England while offering comprehensive heating equipment installation, servicing, and maintenance. The company’s core focus includes energy‑saving solutions, commercial services, and a 24/7 emergency “no‑heat” response that keeps customers warm during outages. Distinctive qualities stem from a people‑centric culture that emphasizes integrity, caring, and excellence, coupled with industry‑leading benefits and opportunities for career growth across Maine, New Hampshire, Vermont, Massachusetts, and New York.
Job Description
The Customer Service Representative performs administrative and computer related responsibilities to ensure customer satisfaction and promote corporate goals. They serve as a Dead River Company ambassador and perform a variety of tasks to maintain a harmonious working environment.
Requirements
- Courteously answer incoming telephone calls and assist walk-in customers
- Utilizes the ADDS E3 system for customer account maintenance
- Perform computer related input and other clerical tasks
- Develop a thorough knowledge of all departments, products, services, and delivery schedules
Benefits
- Health Insurance
- Dental insurance
- Vision Insurance
- Company Provided Life insurance
- Short-term disability
- Long-term disability
- 401(k) plan with company match
- Paid time off
- Paid holidays
- Tuition assistance
- Discounts on our products and services