Client Service Representative

The Client Service Representative plays a crucial role in providing excellent client care and ensuring a positive experience for both pets and their owners. This role involves greeting clients, scheduling appointments, handling billing and payments, and providing information about veterinary services and products. They prioritize clear communication, empathy, and accurate record-keeping.

Requirements

• High school diploma or GED equivalent
• Fluency in SmartFlow and Ezyvet preferred
• One year of previous veterinary experience
• Computer literacy
• Knowledge of veterinary terminology
• Exceptional customer service skills
• Ability to work in a fast-paced environment
• Physical ability to lift patients and equipment