Ecommerce Assistant

At Debenhams Group, we are seeking a detail-oriented and proactive Ecommerce Assistant to support our Ecommerce teams across our boohoo and PrettyLittleThing brands in delivering seamless, engaging, and high-converting online experiences.

Requirements

• Upload, update, and maintain product listings
• Ensure accuracy of product categorization and uploading products for product copy via AI tools
• Conduct routine quality assurance (QA) checks to ensure site functionality and content accuracy
• Monitor site navigation, search functionality for usability issues
• Identify and report bugs, broken links, and performance issues
• Assist with A/B testing initiatives and personalization efforts
• Coordinate digital merchandising updates in line with marketing campaigns
• Track and report on key ecommerce KPIs
• Assist in preparing weekly and monthly performance dashboards
• Analyze campaign results and provide actionable insights
• Monitor site traffic and customer behavior trends
• Work closely with Marketing, Design, Product, and IT teams to ensure cohesive digital execution
• Coordinate with Customer Service to address recurring customer pain points