
Job description
The Security Engineering team at Decagon protects the platform that powers the most advanced conversational AI agents for enterprise customers across voice, chat, email and SMS. We build the security foundations that enable Decagon's AI agents to handle sensitive customer data with trust while defending against sophisticated, AI-enabled threats at massive scale.
Design and implement application security controls across our AI agent platform, including secure coding practices, threat modeling, and vulnerability management. Collaborate closely with product engineering teams to integrate security throughout the software development lifecycle, from design, coding, PR, and deployment.
This role offers the opportunity to apply deep application security expertise to AI systems and shape security practices across our rapidly growing engineering organization.
Company

Tech, Software & IT Services
Decagon delivers a conversational AI platform that enables brands to create concierge-level customer experiences across voice, chat, email, SMS, and other channels. Its AI agents power personalized, deeply satisfying interactions for industry leaders such as Avis Budget Group, Chime, Oura Health, 1-800-FLOWERS.COM, and Hunter Douglas. By transforming traditional support tickets and hold music into faster resolutions and richer conversations, Decagon redefines customer engagement and builds deeper relationships. The company's innovative technology and strong backing from investors like a16z, Accel, and Bain Capital Ventures underscore its leadership in the AI-driven customer experience space.
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