Product Manager
DecagonSan Francisco, California, United States
Posted August 14, 2025
200000 - 285000 USD year
Full Time
About the Company
Decagon is a leading conversational AI platform that empowers brands to deliver intelligent, human-like customer experiences across chat, email, and voice. Partnering with industry leaders such as Hertz and Eventbrite, Decagon resolves millions of inquiries in multiple languages, offering a scalable solution for enhancing customer engagement. Backed by prominent investors including Accel and Andreessen Horowitz, Decagon stands out through its advanced AI agents and commitment to redefining customer experience at scale.
Job Description
Decagon is a leading conversational AI platform empowering brands to deliver exceptional customer experiences. They are experiencing rapid growth, partnering with industry leaders to redefine customer experience. The company values innovation, customer focus, and momentum. This product manager role involves shaping the product roadmap, designing features, and ensuring platform robustness and scalability.
Requirements
- 4+ years of relevant experience (e.g., product manager, founder, engineer, researcher etc.)
- Strong technical acumen – comfortable discussing APIs, data models, and architecture.
- Strong communication and relationship-building skills.
- Proven track record of shipping impactful features in fast-paced environments
Benefits
- Medical, dental, and vision benefits
- Take what you need vacation policy
- Daily lunches, dinners and snacks in the office
