Staff Software Engineer, Voice Agent

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time.

Requirements

• 8+ years of engineering experience with significant technical leadership
• Expertise in real-time systems, streaming pipelines, or audio-based applications
• Ability to define architectural direction and lead cross-functional projects
• Strong debugging skills across audio, networking, and model-driven systems
• Experience mentoring engineers and influencing engineering standards

Benefits

• Medical, dental, and vision benefits
• Take what you need vacation policy
• Daily lunches, dinners and snacks in the office to keep you at your best