Hiking Sports Advisor (Sales Assisant)

As a Sport Advisor (Sales Assistant), you will provide expert advice to customers, deliver exceptional customer experiences, and promote products and services across various channels.

Requirements

• Provide Excellent Customer Service: Connect with customers across all channels (in-store, online, social media) to understand their needs and guide them towards the best solutions for their sporting activities.
• Offer a Range of Solutions: Present various products and services that meet diverse needs and budgets, including new items, used gear, rentals, and subscriptions.
• Build Relationships: Cultivate positive relationships with customers to foster loyalty and encourage them to return for future purchases.
• Facilitate Smooth Transactions: Offer different payment options and provide basic repair and personalisation services to enhance the customer experience.
• Create a welcoming and accessible store environment that encourages customers to explore our diverse range of sports products and solutions.
• Create a Welcoming Environment: Design and maintain customer-friendly store layouts that are accessible, safe, and encourage exploration of our sports products and solutions.
• Facilitate Informed Choices: Ensure clear and accessible product information to help customers make informed decisions about their purchases.
• Guarantee Product Availability: Maintain accurate stock levels and ensure both physical and digital availability of products to meet customer demand.
• Prioritise Customer Safety: Maintain a safe store environment and protect customer data in line with the company’s guidelines.
• Showcase Product Range: Develop visually appealing and effective product displays that highlight the breadth of our offerings and inspire customers.
• Promote Sustainability: Support our commitment to sustainability through responsible waste management and promoting eco-friendly products and practices.

Benefits

• Healthy discounts on all Decathlon goodies
• Fun weekly Staff Sports/Activities
• Cycle-to-Work Scheme
• Decathlon Academy
• Discount hub with hundreds of vouchers