IT Support Spezialist - 1st Level (w/m/d)
deeploiBerlin, Germany âą Munich, Bavaria, Germany
Posted January 30, 2026
Full Time
About the Company
deeploi is a Munich and Berlin-based IT services company that delivers a complete, on-premise IT department through a single, highly automated platform. Their core focus areas include rapid onboarding of new hires, streamlined device provisioning, end-to-end cybersecurity, GDPR/ISO compliance, and real-time asset visibility. What sets deeploi apart is the blend of intelligent automation with dedicated human supportânew hires can be onboarded in under five minutes, devices are secured from the start, and IT incidents receive a response within 15 minutes. With a portfolio of over 10,000 devices and a customer satisfaction rating of 98%, deeploi serves more than 150 companies across Europe, from startups to large consultancies, while fostering a culture of startup ambition, humor, and genuine teamwork.
Job Description
Join deeploi, a rapidly growing company building Europe's #1 IT Operating System. As an IT Support Specialist, you'll be the first point of contact for technical inquiries, analyze and solve IT problems, and offer excellent customer service.
Requirements
- Successful completion of a training as a system integration specialist or experience as an IT support employee
- German and English language skills at C1 level
- Strong service mindset, customer-centric, and solution-oriented work
- Hands-on mentality and willingness to develop technical skills
Benefits
- Public transport ticket
- Swapfiets
- Urban Sports Club
- Corporate benefits
