Senior Sales Operations Manager

Definitive Healthcare is a fast-growing company that empowers organizations with intelligence that drives better decisions. As a Senior Sales Operations Manager, you'll lead the strategy, systems, and insights that enable our sales organization to scale effectively, execute with discipline, and deliver exceptional value.

Requirements

• Proven experience mapping sales or customer journeys and designing scalable, end-to-end processes that improve efficiency and clarity.
• Strong analytical skills with hands-on experience building dashboards, interpreting sales performance data, and driving insights that influence strategy.
• Deep proficiency with CRM and GTM systems, especially Salesforce, and familiarity with adjacent tools such as Zendesk, Intercom, Pendo, Gainsight, or similar platforms.
• Demonstrated ability to lead cross-functional initiatives and manage stakeholders across Sales, Marketing, Customer Success, Finance, and Product.
• Track record of owning complex projects from concept through implementation, delivering measurable operational improvements.

Benefits

• Medical, dental, and vision coverage
• Unlimited paid time off
• Participation in the company's 401(k) plan with employer contribution
• Bonus or commission plan (depending on position)