Marketing Project / Operations Specialist

Marketing Project / Operations Specialist contributes to operations initiatives and delivers on process and efficiency reporting requirements across the Integrated Marketing & Communication (IMC) team.

Requirements

• 5+ years' experience in marketing operations, project management/program operations, execution reporting and analysis, and/or marketing or communication agency operations
• Experience with project management platforms that support marketing and communication teams (e.g., Asana, Jira Work Management, or similar), and advanced skills in Excel, PowerPoint, and other Microsoft applications
• Curiosity, enthusiasm, and experimentation skills for planning and applying automation tools and AI platforms to marketing and communication workflows, analysis, and reporting
• Strong analytical skills and a passion for metrics and key performance indicators, including the ability to articulate them clearly in operations dashboards for executive and client review
• Proactive, pragmatic, communication skills with a person-focused approach, strong decision-making capability, and strong observational skills

Benefits

• Hybrid work schedule
• Company share ownership program
• Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services