Mitarbeiter Reklamationssachbearbeitung - Kundenzentrum (m/w/d)
DEKRA SEFrankfurt, Hesse, Germany
Posted February 7, 2026
Full Time
About the Company
DEKRA stands for the central theme of future topics in all areas of work: from vehicle testing to cyber security, from product testing to clean energies or from automated driving to artificial intelligence.
Job Description
Complaints Processor - Customer Center role involves receiving and processing complaints, clarifying technical matters, and providing customer service.
Requirements
- Commercial education
- Experience in the automotive sector or service center
- Routinary handling of MS Office
- Good communication skills
- Outstanding customer service attitude, team skills, and high customer orientation
Benefits
- Attractive remuneration
- 30 days of holiday
- Additional holiday pay with longer service
- Internal training and qualification measures
- Employee discounts
- Internal occupational health management
- Parking spaces