Customer Success Specialist
Delaney HardwareGeorgia, United States
Posted December 18, 2025
Full Time
About the Company
Delaney Hardware designs, manufactures, and distributes high‑security lock and door solutions—including safe locks, locking systems, door hardware, and commercial steel doors—to protect homes, businesses, and communities worldwide.
Job Description
We are seeking an enthusiastic, self-starter, hard-working, dedicated professional to join our Customer Success Team. This is an onsite full time Monday-Friday position.
Requirements
- Excellent communication skills to effectively interact with customers and provide support
- Strong problem-solving abilities to address customer inquiries and issues in a timely manner
- Strong attention to detail in order / quote entry ensuring pricing, delivery, quality, and requests are completed with a prompt sense of urgency
- Must maintain less than 2 order errors per month
- Required Monthly Metric of 2500 line items per CSS
- Proficiency in using a computer
- Proficiency of customer relationship management (CRM) software system and experience with NetSuite is preferred
Benefits
- No benefits listed
