Front Desk Clerk

Join the DelMonte Hotel Group team as a Front Desk Clerk in Beachwood, Ohio, and be part of a hospitality leader that prides itself on cultivating a workplace that feels like home.

Requirements

• Greet, register, and assign rooms to guests
• Answer telephone
• Post charges, compute bill, collect payment, and make change for guests
• Make and confirm reservations
• Monitor room availability, Block rooms
• Program wake-up calls
• Handle guest mail and messages
• Perform check-out services
• Open and close shifts making cash drops as necessary
• Maintain market stock and coffee area as needed
• Provide guests with information pertaining to available services and hours of the hotel
• Provide guests with directions and information regarding the local area
• Ensure the cleanliness of the Front office, lobby and surrounding areas
• Assist in checking all fixtures, equipment and conditions for proper operations, settings and maintenance

Benefits

• Competitive pay
• Comprehensive benefit packages for full-time positions
• Hotel room discounts at our locations around the globe
• Discounts on food and beverages
• Professional development and advancement opportunities