Consultant, Certinia PSA (Professional Services Automation)
DeloitteMontreal, Quebec, Canada • Ottawa, Ontario, Canada • Quebec, Quebec, Canada • Toronto, Ontario, Canada
Posted April 28, 2026
58000 - 102000 CAD
Full Time
About the Company
Deloitte is a 100% Canadian-owned and operated professional services firm that helps organizations thrive by building a better future.
Job Description
Deloitte is seeking a Consultant, Certinia PSA to implement solutions that modernize project delivery, resource management, time & expense, billing, and revenue operations. The ideal candidate will have 3+ years' experience in a Salesforce-platform based consulting role and experience with Certinia, Professional Service Automation (PSA) tools, and/or Project Management software.
Requirements
- Developing, managing, and strengthening relationships with customer stakeholders
- Supporting workshops to gather requirements, analyze business processes, and recommend improvements
- Configuring, customizing, and extending Certinia PSA to meet client needs
- Translating business requirements into clear specifications for developers and ensuring deliverables meet scope, timeline, and budget
- Supporting data migration, testing cycles, deployment, and go-live readiness
- Preparing and delivering end-user and administrator training
- Acting as a trusted advisor by proposing scalable and innovative solutions tailored to client goals
- Contributing to proposals, demos, and internal knowledge development
Benefits
- Competitive base salary and variable pay opportunities
- Regular paid vacation days
- Mental health support benefits
- Flexible benefit spending account
- Firm-wide closures known as 'Deloitte Days'
- Dedicated days of for learning (known as Development and Innovation Days)
- Flexible work arrangements and a hybrid work structure