T&T | Customer | S&S | Manager | Microsoft Dynamics CRM 365 | Bengaluru
DeloitteMumbai, Maharashtra, India
Posted February 11, 2026
Full Time
About the Company
Deloitte drives progress by helping clients become leaders through outstanding people, advice, action, and integrity.
Job Description
Unleash your potential at Deloitte and work with a team of cutting-edge leaders to shape the future of India and the world. As a D365 CRM & Power Platform Architect, you will lead the design, development, and implementation of Microsoft Dynamics 365 CRM solutions and Power Platform solutions.
Requirements
- Solution Design: Lead the architectural design of Microsoft Dynamics 365 CRM and Power Platform solutions, considering business requirements, system integrations, scalability, and best practices.
- Requirements Gathering: Work closely with business stakeholders to understand CRM and business process requirements, translating them into technical solutions.
- System Configuration and Customization: Configure and customize D365 CRM and Power Platform components, including entities, forms, workflows, business rules, and integrations, to meet specific business needs.
- Integration: Design and implement seamless integrations between D365 CRM, Power Platform, and other enterprise systems, ensuring data consistency and efficient data flow.
- Technical Leadership: Provide technical leadership to development teams, guiding them in implementing complex solutions, troubleshooting technical issues, and ensuring high-quality code.
- Solution Documentation: Create and maintain comprehensive technical documentation, including architecture diagrams, design specifications, and deployment instructions.
- Security and Compliance: Implement security best practices and ensure compliance with data protection regulations, taking measures to safeguard sensitive information.
- Training and Support: Train end-users and provide ongoing support to ensure the successful adoption and utilization of CRM and Power Platform solutions.
- Stay Current: Stay abreast of industry trends, new features, and updates related to D365 CRM and Power Platform, advising the organization on relevant advancements.
- Contribute to pre-sales activities by providing technical insights, participating in solution presentations, and demonstrating expertise to potential clients.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance