Complaint and Post Market Surveillance Specialist
Dentsply SironaVaud, Switzerland
Posted April 2, 2026
Full Time
About the Company
Dentsply Sirona is the largest manufacturer of professional dental products and technologies, with over a century of innovation and service to the dental industry and patients worldwide.
Job Description
The Complaint & Post Market Surveillance Specialist is responsible for post-market surveillance, product surveillance governance, and regulatory reporting/Vigilance for medical devices. This role owns blocking requests, HHE activities, recall execution, vigilance reporting, PMS/PSUR activities, PSC governance, KPIs, and data extraction, and assigns complaint investigations to Complaint Investigators as appropriate.
Requirements
- Bachelor's degree, Associate degree or an equivalent combination of education and work experience
- 1-3 years experience in post-market surveillance and complaint management of medical devices
- English & French B2 minimum – German knowledge is an asset
- Excel advanced – confident with Microsoft suite (Word, PowerPoint...)
- Experience with software such as Trackwise, smartsolve a plus
- Ability to work autonomously and accurately – great attention to details
- Strong organisational planning and analytical skills – Results oriented
Benefits
- 25 days' annual leave (full time basis) and flexible working hours
- Hybrid working
- Attractive LPP benefits
- Subsidized meals in company restaurant
- Coffee allowance
- Company sports and leisure activities
- Comprehensive induction
- Further training opportunities
- Access to LinkedIn Learning
- Global mentoring and coaching program
- Extensive, global employee assistance program
