We welcome remote U.S.-based candidates that can work CST or EST time zones. Merkle is looking for a Senior Manager, Business Value Architecture (BVA) to help clients meet the dual mandate of guiding growth and optimizing ROI while enhancing customer experience in a digital-first era.
Requirements
- Build comprehensive financial models from scratch in Excel to quantify business impact, project ROI, and demonstrate the value proposition of proposed solutions to clients
- Partner with our consulting teams to lead individual deliverables related to Business Value projection, transformation engagements, often coordinating with concurrent Merkle data, technology, or digital experience implementation teams.
- Plan and facilitate client discovery through client interviews, document review, surveys / questionnaires, or marketing data analysis
- Manage daily consulting delivery efforts, including client meetings, discussions, workshops, deliverable reviews, or readouts
- Plan and manage business prioritization workshops applying a combination of quantitative and qualitative methodologies to select top recommendations
- Use market and competitive research to uncover trends, benchmarks, and best practices to inform recommendations
- Facilitate work sessions and interviews with our teams and partners to assess gaps, gather requirements, and validate recommendations
- Develop executive-level presentations, summarize findings into common themes that inform client recommendations.
- Identify main data points and measurements to show the impact of our approach and strategy on our client's business
- Support business development activities including identification, proposal development, and other pursuit activities
- Collaborate and build relationships with our teams (account management, creative, analytics, operations) and partner agencies to determine feasibility and understanding of strategic plans
Benefits
- Medical, vision, and dental insurance
- Life insurance
- Short-term and long-term disability insurance
- 401k
- Flexible paid time off
- At least 15 paid holidays per year
- Paid sick and safe leave
- Paid parental leave