iProspect is a global digital-first end-to-end media agency seeking a VP, Client Operations to oversee all activities related to transforming client relationships and implementing operational excellence and transformation initiatives.
Requirements
- 8â10+ years of experience operating within a large, complex global organization
- Experience managing direct and indirect teams of 8+ individuals
- Proven experience supporting complex organizational transformation focused on process optimization and operational excellence
- Experience implementing business operations systems and control frameworks
- Strong understanding of business operations excellence, transformation principles, and best practices
- Ability to collaborate with leaders across functions to streamline processes and resolve operational challenges
- Experience driving best-in-class ways of working across geographically diverse teams
- A 'can-do' attitude, able to operate effectively in a matrixed environment using collaboration, influence, and persuasion
- Excellent communication skills, capable of presenting complex concepts, risks, and strategies to regional teams and discussing technical aspects with subject-matter experts
- Ability to recruit, manage, and develop a high-performing team of business operations and transformation professionals
Benefits
- Medical, vision, and dental insurance
- Life insurance
- Short-term and long-term disability insurance
- 401k
- Flexible paid time off
- At least 15 paid holidays per year
- Paid sick and safe leave
- Paid parental leave