VP, Client Operations

iProspect is a global digital-first end-to-end media agency seeking a VP, Client Operations to oversee all activities related to transforming client relationships and implementing operational excellence and transformation initiatives.

Requirements

• 8–10+ years of experience operating within a large, complex global organization
• Experience managing direct and indirect teams of 8+ individuals
• Proven experience supporting complex organizational transformation focused on process optimization and operational excellence
• Experience implementing business operations systems and control frameworks
• Strong understanding of business operations excellence, transformation principles, and best practices
• Ability to collaborate with leaders across functions to streamline processes and resolve operational challenges
• Experience driving best-in-class ways of working across geographically diverse teams
• A 'can-do' attitude, able to operate effectively in a matrixed environment using collaboration, influence, and persuasion
• Excellent communication skills, capable of presenting complex concepts, risks, and strategies to regional teams and discussing technical aspects with subject-matter experts
• Ability to recruit, manage, and develop a high-performing team of business operations and transformation professionals

Benefits

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401k
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• Paid parental leave