Level 1 Helpdesk Engineer

We are seeking a motivated and experienced On-Site 1st Line Helpdesk Engineer to join our team permanently. Your degree isn’t our priority, but your personality, attitude, and determination are.

Requirements

• IT support experience in a Helpdesk or technical support role
• Good understanding of Windows operating systems and Microsoft 365 (Outlook, Teams, SharePoint)
• Basic knowledge of networking fundamentals (IP addressing, DNS, DHCP)
• Strong problem-solving, communication, and time management skills
• Customer-focused with a proactive attitude

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance