An Ophthalmic Technician assists in providing excellent patient care by handling a wide range of duties, including equipment operation, patient testing, and data recording. The role requires exceptional customer service, a professional attitude, and the ability to work efficiently in a fast-paced environment.
Requirements
- Provide exceptional customer service during every patient encounter
- Display a professional attitude, greet patients promptly, and thank them when they leave
- Anticipate Physician needs to facilitate the flow of the clinic
- Comply with all company policies and procedures, including HIPAA
- Verify patient's information by interviewing patient
- Record patient's medical history and current medications and confirm purpose of visit
- Record all data in the patient's Electronic Medical Record (EMR)
- Check condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
- Perform a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor, and topography
- Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician
- Prepare patients for treatments and minor procedures
- Measure and record vital signs (blood pressure, pulse, and respiration rate) as required
- Keep examination, treatment, laser, and any other assigned rooms cleaned and stocked with supplies, and keep drug count up to date
- General office duties and cleaning to be assigned by manager