Consultor de Viagem- Atendimento B2B

At #TeamDecolar, we're a team of great professionals dedicated to creating the best experiences for people to enrich their lives through travel. We work in teams, don't fear making mistakes, and always strive for more.

Requirements

• Analyze all cancellation, change, and refund processes
• Send quotes and support transactions for affiliated agencies
• Read and interpret GDS and airline portal histories
• Make voluntary and involuntary reservations and ticket treatments
• Manage special support with suppliers
• Make refunds directly on airline and supplier portals
• Provide multichannel support
• Monitor and solve issues
• Negotiate and retain customers

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• Gympass or Totalpass
• Educational partnerships
• Discounts on Decolar!
• Transportation allowance
• Flexible card (VR / VA)
• Childcare allowance
• Home office allowance