Klantcontact Medewerker

As a customer contact employee, you are the first point of contact for customers, handle questions quickly and professionally, and ensure that everything runs smoothly between systems and departments.

Requirements

• MBO qualification at level 4, preferably in an administrative, IT, or customer facing field
• Structured
• Analytical strong
• Eye for detail
• Communicate clearly, both verbally and in writing
• Separate wheat from chaff
• Proactive
• Solution-focused
• Navigate different interests
• Responsible for the smooth operation of processes
• Continuous improvement
• Experience with servicedesk environments, ticketing systems, customer contact

Benefits

• Competitive salary
• Laptop, smartphone, headset
• 26 holiday, onsite work allowance, pension scheme, accident insurance
• Training, certifications, grow