Technology Service Specialist, AVP role at Deutsche Bank Group in Pune, India. The team is part of the Technology, Data, and Innovation (TDI) Private Bank, providing 2nd Level Application Support for business applications. The role requires experience in Service Operations, complex application and infrastructure domains, and management of relationships across multiple disciplines and time zones.
Requirements
- Service Operations Specialist experience within a global operations context
- Extensive experience of supporting complex application and infrastructure domains
- Experience managing and mentoring Service Operations teams
- Good knowledge on interface technologies and communication protocols
- ITIL certification and experience with ITSM tool ServiceNow (preferred)
- Experience with databases like BigQuery and good understanding of Big Data and GCP technologies
- Experience in at least: GitHub, Terraform, Cloud SQL, Cloud Storage, Dataproc, Dataflow
- Architectural skills for big data solutions, especially interface architecture
Benefits
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above