Member of Technical Staff: Dev Extension
DevRevChennai, Tamil Nadu, India
Posted September 12, 2025
Full Time
About the Company
DevRev is an AI-native business operating system that transforms complex processes into intuitive conversations through its conversational interface. Leveraging patented solutions like Airdrop and Knowledge Graph, DevRev unifies data across systems to enhance productivity, customer satisfaction, and product development. Founded by industry veterans with a focus on customer-centricity, DevRev's platform bridges teams and customers globally, backed by significant venture capital investment.
Job Description
DevRev is a SaaS company specializing in CRM applications (like DevRev AgentOS) connecting SaaS teams to improve product velocity, reduce churn, and empower AI. They focus on leveraging design, data engineering, and machine intelligence to build highly scalable, customer-centric SaaS solutions. They are funded by investors like Khosla Ventures and have a rapidly growing team.
Requirements
- Own and resolve complex production bugs in backend (Golang) and frontend (ReactJS) services.
- Lead root cause analysis (RCAs), contribute to postmortems, and take part in service health reviews.
- Collaborate with service owners and support teams to deliver small features and config-based enhancements.
- Mentor and coach mid-level engineers and interns, supporting their onboarding, technical growth, and adoption of debugging/debug-readiness practices.