Sr. Manager Product Service and Support

Dexterity is a fast-growing robotics company that aims to empower customers with robots to do more than they thought was possible. As a Sr. Manager Product Service and Support, you will be responsible for ensuring reliable operations of Dexterity's Mech systems at customer sites.

Requirements

• Troubleshooting skills across electromechanical systems, pneumatics, drives, sensors, and industrial robotics
• Comfort with Linux command line, log analysis, and basic application debugging (Python/SQL)
• Familiarity with tools like Jira, Zendesk, and knowledge base platforms
• Experience managing spares, executing RMAs, and coordinating with supply chain or service teams
• Ability to read schematics, wiring diagrams, and mechanical drawings
• Strong communication skills to clearly explain findings and collaborate across functions

Benefits

• Competitive salary
• Equity grants
• Benefits
• Other incentives