Mech Pilot / Specialist (Gardena, CA)

Dexterity is a fast-growing robotics company that offers a unique opportunity to work with intelligent robots. As a Mech Pilot / Specialist, you will be the primary engineer to operate our product at the customer site, troubleshoot issues, and provide communication to our development team. You will lead on-site investigations, coordinate fixes, and interface tightly with our Development team.

Requirements

• Strong troubleshooting skills across electromechanical systems, pneumatics, drives, sensors, and industrial robotics
• Comfort with Linux command line, log analysis, and basic application debugging (Python/SQL)
• Familiarity with tools like Jira, Zendesk, and knowledge base platforms
• Experience managing spares, executing RMAs, and coordinating with supply chain or service teams
• Ability to read schematics, wiring diagrams, and mechanical drawings
• Self-starter mindset, with ability to lead service actions under ambiguous field conditions
• Strong communication skills to clearly explain findings and collaborate across functions
• Familiarity with support tools and observability platforms (e.g., Grafana, Kibana, Foxglove, ArgoCD)

Benefits

• Comprehensive health, dental, vision, and equity package
• Flexible PTO
• Equity grants
• 401k Matching
• Retirement Plan
• Generous Paid Time Off