DF Capital is a specialist bank providing commercial finance, retail finance, and savings products to consumers and small businesses. As an IT Systems Analyst, you will support and resolve IT application-related incidents, and provide timely communication to users on the status of their service requests and incidents.
Requirements
- Support and resolve IT application-related incidents, service requests and problems in a timely and efficient manner
- Keep incident management (ticket) systems up to date
- Employ appropriate application maintenance, support and incident management processes and procedures
- Undertake IT application-related problem diagnosis, implementing problem resolution or prevention measures as appropriate
- Monitor the availability, performance and throughput of supported IT applications
Benefits
- Private medical insurance for you and your partner/spouse
- 10% Employer pension contribution
- 30-day annual leave entitlement plus Bank/Public Holidays
- Free Gym Membership
- Discretionary annual bonus
- Discretionary share awards
- Life Assurance
- Income Protection
- Save As You Earn company share acquisition scheme
- Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles
- 4 days of paid Volunteering leave to support our local communities