IT Systems Analyst

DF Capital is a specialist bank providing commercial finance, retail finance, and savings products to consumers and small businesses. As an IT Systems Analyst, you will support and resolve IT application-related incidents, and provide timely communication to users on the status of their service requests and incidents.

Requirements

• Support and resolve IT application-related incidents, service requests and problems in a timely and efficient manner
• Keep incident management (ticket) systems up to date
• Employ appropriate application maintenance, support and incident management processes and procedures
• Undertake IT application-related problem diagnosis, implementing problem resolution or prevention measures as appropriate
• Monitor the availability, performance and throughput of supported IT applications

Benefits

• Private medical insurance for you and your partner/spouse
• 10% Employer pension contribution
• 30-day annual leave entitlement plus Bank/Public Holidays
• Free Gym Membership
• Discretionary annual bonus
• Discretionary share awards
• Life Assurance
• Income Protection
• Save As You Earn company share acquisition scheme
• Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles
• 4 days of paid Volunteering leave to support our local communities