Customer Operational Services Coƶrdinator (shift)
DFDS ContinentVlaardingen, The Netherlands, NL
Posted February 25, 2026
Full Time
About the Company
DFDS Continent operates a vast European transport network, employing 17,000 staff and generating DKK 30bn annually.
Job Description
As Customer Operational Services Coordinator, you will be the first point of contact for customers and a crucial link between the terminal, customs, ships, internal departments, and our systems. You will have daily intense contact with customers and guide them through the logistics process.
Requirements
- MBO 3/4 work and thinking level
- Experience in logistics or shipping is nice to have, but experience in customer contact is a must
- Excellent command of Dutch and English
- Flexibility to work in shifts and once every 4 weeks on weekends
Benefits
- Suitable salary with a shift premium for shift work
- 8.33% vacation premium
- Study opportunities according to our study regulations
- 29 vacation days
- Possibility to travel for free on DFDS ships (3 times a year)
- Pension scheme via ASR
- WGA basic and excess insurance (paid by DFDS)
- Optional collective health insurance with discount
- Good accessibility by public transport
