Kundenberater (m/w/d) Telefonvertrieb
DFV Deutsche Familienversicherung AGFrankfurt, Hesse, Germany
Posted April 14, 2025
Full Time
About the Company
DFV Deutsche Familienversicherung AG, based in Frankfurt/M., is an innovative direct insurer specializing in private customer insurance. The company offers a comprehensive range of products including health, life, and property insurances, with a particular emphasis on bundled policies. DFV leverages digitalization and AI to enhance its services, providing a distinctive approach in the insurance industry.
Job Description
We are seeking a Customer Advisor (m/f/d) for Telephone Sales in Frankfurt am Main. The role involves advising customers by phone and in writing, processing outbound campaigns, and providing problem-solving assistance. The ideal candidate possesses several years of experience in telephone customer service, excellent communication skills, and a commitment to customer satisfaction and insurance consulting.
Requirements
- Several years of experience in telephone customer service
- Ideally experience in the financial/insurance sector or a comparable role with a sales background
- Excellent written and verbal communication skills
- Communicative and have a convincing, serious, and friendly demeanor on the phone
- Commitment, ambition, and passion for telephone customer and insurance consulting
- Team player and enjoy working together
Benefits
- Attractive work environment
- Family-like atmosphere
- Innovation, motivation, professionalism, and fun at work
- Participation in the JP-Morgan run, joint festivals and stadium visits as well as participation in cultural events
- Regular employee meetings and company celebrations
- Flat hierarchies
