KEY PERSON

Provides friendly, courteous and efficient service to guests on casino floor, ensuring prompt response to all guests needs, and performs various tasks to maintain slot machines and assist customers.

Requirements

• Interacts with guests in an outgoing and friendly manner.
• Maintains an impress bank.
• Cleans interior/exterior of slot machines, slot stands, chairs.
• Answers change/trouble lights on machines.
• Assists customers with Ticket redemption.
• Reports all safety hazards to the Manager on duty.
• Occasionally may be expected to perform duties as assigned by the Manager on duty that are not normally part of the designated job description but is required due to business levels and certain unforeseen circumstances.
• Makes hopper fills to machines when necessary.
• Makes minor repairs and adjustments to slot machines.
• Prepares slot payoff requests and tax forms for fills and jackpots, obtaining verification and payment as appropriate.
• Assists with verification/payment of jackpots on slot machines.
• Informs guests of promotions, slot machine selections.