Provides safety and protection of guests, employees, and property by anticipating problems and reacting to disturbances and prohibited conduct and responding to emergency situations as needed.
Requirements
- Escorts guests and employees to and from vehicles as requested.
- Escorts employees and Sports Book employees during all money transfers.
- Performs routine checks and counts of property and reports safety hazards or conditions.
- Verifies and escorts table buys from Vault to Pit.
- Provides security over company assets during slot and pit drops.
- Maintains crowd control.
- Provides guest service and works as an ambassador on the casino floor promoting customer safety and guest service.
- Completes Security daily log in accordance with company policies and procedures.
- Mediates and resolves questionable incidents involving customers and/or employees.
- Investigates and files reports on incidents and disturbances.
- Fills out proper forms for hotel or casino employee injuries.
- Reports all injuries immediately to CSM and/or GM, and notifies Human Resources.
- Insures all employee accident victims are sent for immediate medical attention and drug testing.
- Provides CPR and/or other medical assistance when necessary.
- Able to conduct and document investigations.
- Understands and complies with all Gaming Regulations related to this position.
- Notifies supervisor immediately for major events or altercations, as well as, for First Responder duties associated with Blood Borne Pathogens and Sharp objects.
- Monitors observance of safety practices and potential safety hazards on property.
- Provides comfort, assistance and protection to employees involved in various incidents that occur on property.
- Drives company van complying with all State and Local laws and providing excellent guest service for guests during pickups and deliveries.