Back Office Assistant
DIAMONDS DIRECT MANAGEMENT LLCIllinois, United States
Posted July 26, 2022
Full Time
About the Company
Diamonds Direct Management LLC, headquartered in Charlotte, North Carolina, specializes in fine jewelry and diamonds, offering one of the largest selections in the United States. The company sources gems from the world’s most reputable diamond hubs and maintains a hands‑on approach to ensure every piece meets strict quality standards, providing customers with transparent pricing and informed purchasing. Beyond retail, Diamonds Direct supports community impact through its foundation, hosting events and educational workshops across more than 30 local nonprofits. Internally, the firm cultivates a supportive culture, empowering employees—referred to as “Rhinos”—to pursue unique careers within a family of like‑minded professionals who value humility, work ethic, passion, and ownership.
Job Description
We are looking for a Back Office Assistant to join our team! This position is important to us as it serves as the backbone of in-store daily operations and highly contributes to our amazing customer experience.
Requirements
- Previous customer service experience
- Experience in a luxury retail environment preferred