Field Service Engineer

Join Diasorin as a Field Service Engineer and be part of a dynamic team shaping the future of diagnostics. Drive customer satisfaction through service excellence and contribute to global healthcare solutions.

Requirements

• Meet daily service repair needs
• Exercising judgment within defined procedures and practices
• Compliance with field service technical standards
• Monitoring of field service policies and procedures
• Requires travel on short notice; overnight travel may be required
• Manage an expense account, service tools and spare parts inventories
• Interface daily with internal and external customers
• Submit written reports
• Utilize the CRM system to capture full documentation of all calls
• Meeting departmental expectations regarding response time, PM completion Rates, Service callbacks, and Customer Satisfaction Survey Results

Benefits

• Competitive wages and benefits package
• Bonus and benefits
• 401k Matching
• Relocation Assistance