Service Desk Representative
Diebold NixdorfHyderabad, Telangana, India
Posted April 6, 2026
Full Time
About the Company
Diebold Nixdorf is a global company operating in multiple locations and entities, seeking a Service Desk Representative to provide proactive user helpdesk services.
Job Description
Diebold Nixdorf is seeking a Service Desk Representative to provide proactive user helpdesk services, diagnose and resolve hardware and software issues, and work with customers to ensure engagement and communication.
Requirements
- Interfaces with customers and internal departments
- Addresses issues escalated from less experienced team members
- Proactively informs manager about potential problems and suggests improvement actions