IT Security Analyst (Tier 1)
Digital HandsTampa, Florida, United States
Posted March 31, 2026
Full Time
About the Company
Digital Hands is an innovative Managed Security Service Provider (MSSP) with a mission to protect customer data and make technology available, productive and secure with the strongest talent in the cyber industry.
Job Description
Digital Hands is an innovative Managed Security Service Provider (MSSP) with a mission to protect customer data and make technology available, productive and secure with the strongest talent in the cyber industry. The IT Security Analyst (Tier 1) acts as the initial point of contact for customer calls and performing Level 1 triage within a Network Operations (NOC) and Security Operations Center (SOC) environment.
Requirements
- Bachelor's Degree and/or 1-3 years of experience in an information technology role
- Understanding of network security attacks, vectors and network protocols including TCP, UDP, ICMP, SNMP, HTTP, and FTP
- Skills and training to support security and networking equipment such as firewalls, routers, switches, and other related infrastructure
- Experience managing Microsoft Windows desktop and server Anti-Virus and Advanced End Point Protection solutions
- Professional certifications such as A+, Security+ and Network+, SANS/GIAC (GSEC), and/or equivalent are preferred
Benefits
- Competitive compensation
- Benefits
- Training opportunities
- Personal skills development
- Opportunities for professional advancement
