Digital Hands is a Managed Security Service Provider (MSSP) with a mission to protect customer data and make technology available, productive and secure with the strongest talent in the cyber industry. The company takes ownership, obsesses over promises, anticipates customer needs, and gets ahead of every threat so that customers can focus on their business with the peace of mind that only comes from knowing their cyberworld is secure.
Requirements
- Monitor, deploy changes, support, and handle day-to-day firewall rule deployments, and firewall hardware/software refresh activities.
- Analyze, recommend, and deploy firewall solutions based on analysis of issues and implications for the business and continuous improvements.
- Identify emerging issues and trends to inform decision-making.
- Conduct independent analysis and assessment to resolve strategic issues around firewall policies and hardware/software refresh.
- Provide end to end technology support including computer, applications, network and storage, and root-cause analysis etc.
- Collaborate with customers' IT and security departments, vendor support for security solutions, internal departments, and maintain health and performance of security solutions.
- Apply latest security patches and ensure proper defenses are implemented, optimize customer network and security postures, perform security assessments and vulnerability scans.
- Create alerts within solutions to trigger operational events or actions, create monthly security reports for customers, and create and maintain dashboards for monitoring solutions.
- Participate in business continuity planning and testing, participate in the development and maintenance of Standard Operating Procedures (SOPs) associated with managed systems and applications, and perform other duties as assigned.
Benefits
- Competitive compensation and benefits
- Training opportunities
- Personal skills development
- Opportunities for professional advancement