Solutions Engineer
DigitalGeniusUnited States • Canada
Posted March 31, 2026
Full Time
About the Company
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Description
At DigitalGenius, we are redefining customer experience using AI-driven solutions for e-commerce brands. Our innovative approach combines advanced technology with seamless integration to optimize customer interactions. We are a vibrant team based globally, with offices in London and New York, and we're on a mission to lead the industry in AI-powered customer service.
Requirements
- 3+ years of experience in technical implementation or solutions engineering, preferably in a SaaS environment
- Strong understanding of APIs and system integrations
- Coding experience in Node.js and Python
- Excellent problem-solving skills and the ability to troubleshoot technical issues effectively
- Exceptional communication skills, both verbal and written, with the ability to explain technical concepts to non-technical audiences
- Proven experience in managing multiple projects simultaneously while meeting deadlines
Benefits
- Competitive Salary & Equity Package
- Generous Vacation Policy (25 Days)
- Birthday Off (in addition to Vacation Policy)
- Monthly Lifestyle Wallet
- Claude Code subscription