Design, develop, and maintain automation workflows using the Rewst platform. Integrate automation with platforms such as Microsoft 365, Azure, and MSP tools. Develop API-based automation solutions that support IT operations.
Requirements
- Design, develop, and maintain automation workflows using the Rewst platform.
- Build automation scripts using Python, PowerShell, and Jinja templating.
- Develop and maintain reusable automation modules and scripts.
- Work with JSON data manipulation and structured data processing.
- Create automation to integrate across multiple systems using REST APIs.
- Integrate automation workflows with platforms such as Microsoft 365, Azure, Microsoft Graph, MSP tools.
- Work with OpenAPI and Swagger documentation to build integrations.
- Develop API-based automation solutions that support IT operations.
- Automate workflows commonly used by MSPs including - User provisioning and deprovisioning, Ticket management automation, Device management, Monitoring and alert remediation, Reporting and operational processes.
- Integrate automation with PSA, RMM, and security platforms.
- Use Git for version control and collaboration.
- Follow structured development cycles, testing processes, and release management.
- Maintain documentation for scripts, workflows, and integrations.
- Work closely with the lead automation engineer, learning and assisting with automation projects.
- Participate in design discussions and architecture reviews.
- Collaborate with infrastructure engineers and service desk teams to identify automation opportunities.
- Identify repetitive manual tasks that can be automated.
- Improve existing workflows for efficiency, reliability, and scalability.
- Stay up to date with automation tools, APIs, and MSP technology platforms.