Automation Engineer (Rewst)

Design, develop, and maintain automation workflows using the Rewst platform. Integrate automation with platforms such as Microsoft 365, Azure, and MSP tools. Develop API-based automation solutions that support IT operations.

Requirements

• Design, develop, and maintain automation workflows using the Rewst platform.
• Build automation scripts using Python, PowerShell, and Jinja templating.
• Develop and maintain reusable automation modules and scripts.
• Work with JSON data manipulation and structured data processing.
• Create automation to integrate across multiple systems using REST APIs.
• Integrate automation workflows with platforms such as Microsoft 365, Azure, Microsoft Graph, MSP tools.
• Work with OpenAPI and Swagger documentation to build integrations.
• Develop API-based automation solutions that support IT operations.
• Automate workflows commonly used by MSPs including - User provisioning and deprovisioning, Ticket management automation, Device management, Monitoring and alert remediation, Reporting and operational processes.
• Integrate automation with PSA, RMM, and security platforms.
• Use Git for version control and collaboration.
• Follow structured development cycles, testing processes, and release management.
• Maintain documentation for scripts, workflows, and integrations.
• Work closely with the lead automation engineer, learning and assisting with automation projects.
• Participate in design discussions and architecture reviews.
• Collaborate with infrastructure engineers and service desk teams to identify automation opportunities.
• Identify repetitive manual tasks that can be automated.
• Improve existing workflows for efficiency, reliability, and scalability.
• Stay up to date with automation tools, APIs, and MSP technology platforms.