ID Card Operators

Dobbs Defense Solutions is looking for ID Card Operators to add to our team. The ideal person will be responsible for accountability, control, verification and issuance of military identification cards and Common Access Cards (CAC) for active-duty military, Reserve and National Guard members, military retirees, family members and dependents, and other eligible recipients. Customer Service skills are a must.

Requirements

• At least one year of experience in a customer service environment, preferably in an Human Resources related position
• The ability to work at an accelerated pace
• Obtain a favorable criminal background check and security investigation
• Proficient in English, both written and oral
• Proven customer service skills
• Proficient in Microsoft Office software applications including Word, Excel, Access, PowerPoint, and Outlook, plus Adobe Acrobat 6.0 and Internet Explorer 7 or above
• Proficient in the use of basic office equipment such as computers, copiers, fax machines, scanners
• Must successfully complete RAPIDS certification within seven business days after being hired
• Type 25 words per minute
• Previous CAC or similar Government contract employment experience is a plus
• Familiarity with the military is desirable