Customer Service Coordinator
DOC Maintenance IncMinnesota, United States
Posted February 3, 2026
Full Time
About the Company
Valley Craft Industries is a family-owned Minnesota company with 70+ years of experience designing and manufacturing high-quality material handling, storage, and safety solutions.
Job Description
Valley Craft Industries is a family-owned Minnesota company seeking a friendly, driven Customer Service Representative who enjoys building relationships and delivering great experiences. The ideal candidate is customer-focused, detail-oriented, and thrives in a fast-paced environment.
Requirements
- Provide exceptional service to customers via phone and email
- Enter and manage quotes, orders, RMAs, and basic technical support requests
- Accurately maintain customer data and track activity in CRM/ERP systems
Benefits
- PTO
- Nine (9) Paid Holidays
- Medical, Dental, Vision
- 401K plan
- Profit sharing
- Referral program